Terms of Service / Privacy Policy

1. Collection of Information.

Sched LLC ("Sched", “us”, “we”, or “our”) takes the privacy and security of your personal information seriously. This Privacy Policy describes how we protect and use the information we collect about you through our website and in connection with the services we offer (“Service”).

We collect and use your information to provide and enhance our Services through:

(a) Personal Account Information. The information that we collect about you includes any information that You choose to provide to us in any form, including but not limited to, through e-mail messages, forms, surveys, or the registration process. For some users this includes their name, physical mailing address, e-mail address, telephone number, and payment or financial information. We also collect information that others choose to provide to Us about You.

How do we collect data? This data is usually gathered from two places:
1) When event organizers invite you to use the Sched application and pre-fill some data about you including your name, email, company and position.
2) When you create your own account on Sched and fill out your profile so that other attendees can find you in the directory.

(b) Usage and Services. We keep track of your use of our Services and store, process and transmit your files (and your Data as described in our Terms) and information relating to them. We also collect information from and about the devices You use to access our Services such as the dates and times of your visit to Our Website and use of Our Services, IP addresses, the types of browser, operating systems and languages you use, the pages on our website that you visit and the identity of the web page you visited before coming to our website. The device You use to access our Services may also transmit location information to Us.

Why do we collect data? The data we collect about your usage, which pages you visit and what devices you are using helps us improve our service. We can use this information to fix bugs and identify which parts of the application need to be sped up.

2. Use of Information and Sharing.

We may share the information we collect about you with our trusted third party business partners that perform tasks on our behalf and in accord with this Privacy Policy.

We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of our Services or our users; or (d) protect our property rights.

If you are located outside the United States, please note that any information you provide in connection with our Services will be transferred out of Your country and into the United States. You consent to such transfer through your use of our Services. You also warrant that you have the right to transfer such information outside Your country and into the United States.

Current third party business partners:

Social & Analytics

Facebook: For account creation and social networking. Facebook Connect lets attendees easily create a new account and import their photo and company information. We also use this connection to show them friends that are attending the same event. We send location and “like” data to Umbel for audience reports (see more under “Umbel” below).

Google Analytics: For tracking analytics and usage. This helps us learn from trends.

New Relic: For tracking server statistics like loading and response times. This helps us improve of our application.

Twitter: For social networking. Twitter Connect lets attendees pull in their profile info (location, site, photo) and save time filling out yet another social profile. We also pull their contacts and show them friends that are attending the same event.

Foursquare: For social networking. Foursquare Connect lets attendees pull their contacts and show them friends that are attending the same event.

Umbel: For audience reports. By sharing attendee Facebook data with Umbel, we can provide event organizers a report at the end of their event. The generated report aggregates and anonymizes personal data, so names and email addresses are no longer attached. The report shows larger trends like average age of attendees, what state/country they are coming from and their top favorites by category.


Mandrill: For email. We use Mandrill (owned by MailChimp) to power all of the emails that Sched sends out on behalf of our company and the event organizers that use Sched. They help ensure that organizers are sending email to people that want it, and not spamming them.

Intercom: For support. We use Intercom to power the chat widgets throughout the application. Attendees and organizers can use these to email or live-chat with our support team. We send additional data into Intercom, like which plan you have, to help us prioritize messages and improve our application.

Recurly: For billing. We use Recurly to securely store billing information and charge for both one-time services and recurring charges.

Visual Website Optimizer: For A/B testing. We use VWO (Visual Website Optimizer) to improve the effectiveness of our site and application. For example, perhaps removing a field from the signup form will help more people create new event sites.

We do not sell, license, lease or otherwise disclose your information except as just described.

3. Links to Third Party Sites.

This Privacy Policy only applies to information we receive. This Privacy Policy does not apply to the practices of companies that Sched does not own or control, or employees that Sched does not manage. Our Services furnish links to third party websites. Any information you provide to, or that is collected by, third-party sites may be subject to the privacy policies of those sites, if any. You should read the privacy policies of any third-party sites You visit.

4. Protection and Storage.

We strive to keep your information secure and use commercially reasonable efforts to ensure that we do so. We continue to develop features that allow us to keep your information safe and secure.

We retain your Data and information that you provide (or that is provided about you) in connection with our Services for as long as we need it to provide you the Services. If you delete your account, we may delete your Data and the information that You provided (or that has been provided about you). You may also ask us to delete your Data at any time by contacting us at support@sched.com. However, we may retain that information to comply with our legal obligations, resolve disputes, or enforce Our agreements. If we choose to delete your Data and the information you provided there may be some delay between the time that we delete it from our servers and back-up storage.

5. Choice/Opt-out.

If we ever send you information by e-mail concerning new products, services or information that you did not expressly request, we will provide you with an e-mail address by which you may request no further notices.

6. Cookies.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. We use cookies to help Us identify and track visitors, their usage of our Services, and their preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the our Services, with the drawback that certain features of our Services may not function properly without the aid of cookies.

7. No Liability.

We have made significant investments in protecting and safeguarding your information. We continuously upgrade and enhance our security measures as new tools, techniques and technology become available. However, we cannot and do not promise, represent, warrant or guaranty that your information or any information about you will not accessed by third parties or misused by them in spite of our security efforts. We are not liable to you for any misuse or disclosure. Please also refer to our Limitation of Liability described in our Terms.

8. No Collection of Children's Personal Information.

Our Services are intended for general audiences and commercial use and are not intended for and may not be used by children under the age of 13. We do not knowingly collect any personal information from children under the age of 13 and delete any information We believe to be in violation of this provision.

9. Consent and Changes.

We provide the Service to you, and those that use our Services in connection with your account (“end users”), subject to this Privacy Policy which may be updated by Us from time to time. In other words, by using our Services, you are agreeing to be bound by our Terms and this Privacy Policy, and you consent to the collection and use of your data and the information that you provide. By using our Services, end users also agree to be bound by this Privacy Policy and consent to the collection and use of the information they provide and that which is provided on their behalf.

We may revise this Privacy Policy from time to time, and will always post the most current version on our website.

Last updated on November 1, 2015

Have questions? Use the chat button in the bottom right to contact us.